Meet our Team

Carol Studenmund
Carol Studenmund
Owner/President

Carol Studenmund founded LNS Captioning in 1993 – along with Robin Nodland — as a sister company of LNS Court Reporting, which Carol and Robin founded in 1987. Carol recognizes the importance of her business’ role in the community. In January 2011, Carol joined the Mount Hood Cable Regulatory Commission. She served as Commission Chair from 2014-2017.  She is a past President and current legislative Chair of Oregon Court Reporters Association (OCRA). She is the Chair of the National Court Reporters Association (NCRA) CRC Certification Committee and also the Chair of the NCRA Captioning Regulatory Committee, which monitors FCC actions that affect the closed captioning field.  

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Neva Hauser
Post-Production & Online Coordinator

Neva is our coordinator for all post-production projects.  Any media that you need captioned after the fact, Neva will make sure you get incredibly accurate captions for your broadcast or web-based projects.  If your needs involve transcription, she will handle all the details. Neva grew up in the Bay Area in California, and graduated from Lewis & Clark College in Portland.  She is involved in a local Portland chamber orchestra as an upright bass player.

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Diane Schoepp
Evening & Weekend Realtime Captioning Coordinator

With over 30 years of experience in the broadcast television industry, Diane is a beneficial team member. Raised in Portland, Oregon she received her Associate’s Degree in Television Production Technology from Mt. Hood Community College. She spent many years working in Master Control, which gives her valuable experience with on-air situations and emergencies. She has a thorough understanding of live television and can address the needs of clients in a quick and efficient manner. Diane is an after-hours coordinator, who works throughout the night to ensure that clients are getting the captioning that they need. At a moment’s notice, she is contacted for help with emergencies, technical difficulties and Captioner’s needs.

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Heidi Seelbach
Captioning Coordinator

Heidi Seelbach is the coordinator for everything this week. Anything that needs to happen this week, see Heidi. A captioner loses phones or electricity? Heidi will get the shows covered. Last-minute emergency coverage? She’s on it. She’s busy all week long. And we love it when she looks up after a hectic day and says, “I love my job!” Heidi was the program director for the PBS affiliate in Las Cruces, New Mexico, before she and her husband moved to Oregon. They have been amazed to find Hatch chiles in the Portland area.

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Darr Durham
Captioning Coordinator

Darr Durham is our billing coordinator. She takes care of all shows and events once they are completed, from file fulfillment to billing and client relations. Darr has many years’ experience in office administration and accounting. She worked for LNS from 1999 to 2003, and we’re happy to have her back with us. In her spare time, she is a fan of live theatre, good books, and needlecrafts.

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Michael Klenovich
Intake and Scheduling Coordinator

Michael is our Intake and Scheduling Coordinator. He is already covering our work well into the future. From government meetings to NFL games to graduations and beyond, Michael gets all the specifics lined up for our captioners well in advance. Originally from Pennsylvania, Michael now lives in the Portland area with his wife Alex, a nurse, and their baby girl, Adler. He has a degree in communications and specializes in radio and television production. Michael loves spending time with his family, keeping up with technology trends, and uncovering new music and movies.

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Chrysta Bailey
Evening & Weekend Realtime Captioning Coordinator

Chrysta is one of our Evening & Weekend Realtime Captioning Coordinators. The transition from being our Intake and Scheduling Coordinator to working for us nights and weekends has been seamless. Originally from Seattle, Chrysta now loves living in the Portland area with her partner Jesse and their three cats: Gypsy, Barbarella, and Ravi Queen. She has a degree in stenography and is training to be a realtime captioner.

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Cathy Funk
Quality Assessment Coordinator

Cathy is our Quality Assessment Coordinator. Her job is to systematically review files generated during a live show or event and to periodically submit reports with her findings. Cathy feels uniquely  qualified for this work having been a middle and high school English teacher for many years. She enjoys providing feedback for the captioners and watching them improve their already excellent skills. She has lived in the Portland area most of her life and now shares with her sister the home they grew up in on an acre of land west of Portland.